Privacy Policy

1. Introduction

This Privacy Policy outlines how TwinBros Solutions LLC ("Company", "we", "us", or "our") collects, uses, discloses, and safeguards information when you use our services or interact with our website or communication channels.

By engaging with us, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Information: Name, email address, phone number, company name, billing information.
• Technical Data: IP address, browser type, device information, access time, and website usage data.
• Project Data: Information and content provided to us to deliver development or consulting services.

3. How We Use Your Information

• Delivering services and managing client relationships.
• Communicating regarding projects, updates, support, or legal matters.
• Improving our services, website, and customer experience.
• Fulfilling legal obligations or defending our legal rights.

We reserve the right to use non-identifiable, aggregated data for business analysis, marketing, or service improvement.

4. Data Sharing

We do not sell or rent personal data. We may share information:

• With trusted subcontractors, partners, or affiliates strictly for service delivery.
• If required by law or to protect our legal interests.
• In case of a business transfer, merger, or acquisition.

All third parties are bound by confidentiality and data protection obligations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, accounting, or regulatory requirements.

We may retain anonymized or aggregated data indefinitely for analysis or research.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, we cannot guarantee complete security of data transmitted over the internet.

7. Your Rights

You may request access to your personal data, request corrections, or ask for deletion where legally applicable. We reserve the right to decline requests that are unreasonable, excessive, or infringe on our business interests.

To exercise your rights, please contact us at [email protected]

8. Cookies and Tracking

We may use cookies or similar tracking technologies to enhance user experience, analyze usage patterns, and provide relevant content.

Users can control cookies through browser settings, though disabling them may affect site functionality.

9. International Data Transfers

If you are located outside of USA, your data may be transferred to and processed in our home country or elsewhere. By providing data, you consent to such transfers.

10. Third-Party Links

Our services may contain links to third-party websites or tools. We are not responsible for their privacy practices or content.

11. Policy Updates

We reserve the right to modify or update the privary policy at any time without prior notice. Any changes will be effective immediately upon posting on our platform. Your continued use of our services after such modifications constitutes your acceptance of the updated policies.

We encourage clients to review this page periodically to stay informed of any updates.